Brand logos and images for informational purposes only - © 2024 Penny Lane Domestic Appliances
Penny Lane Domestic Appliances
About Us
Welcome to our Website
Hi, I’m Chris Blackwood an independent Service Engineer trading for over 25 years as Penny Lane
Domestic Appliances; a small friendly and honest Liverpool based business.
I specialise in the repair and sales of Washing machines, providing a professional service with
minimum delay. I charge competitive rates and I make sure you're happy with my repair.
Qualified and Fully Insured
Service Engineer
How much do we charge?
Our labour charges for a repair are £59.00 for a Freestanding machine
and £69.00 for an Integrated machine, plus the cost of replacement parts.
These labour charges remain fixed and is not based on an hourly rate – they are one simple charge
which covers your repair whether we complete it on the first call or have to come back another day if parts
are required to be ordered.
We maintain a No Call-out charge policy, which simply means if we call to your home to carry out repairs
to your washing machine; but for one reason or another we’re unable to repair your washing machine –
there will be no charge.
At a time when manufacturers are offering repairs with labour / call-out charges of £90 - £160 or
national companies are offering ' fixed charge repairs ' at inflated prices, we believe we offer a quality
repair at a reasonable price.
We’re available:
Monday to Saturday between 9am - 5pm
Whenever possible we'll attend to your request for a repair on the day you called - time permitting.
Otherwise the service call would be performed on the next working day.
The areas we cover
We repair and sell washing machines covering the areas of Liverpool including:
Huyton, Bootle, Crosby, Maghull, Kirkby, Prescot, Whiston and Widnes.
We’re sorry; we don't cross the river Mersey to the Wirral and Runcorn.
We don't enter the City centre
Due to the increasing difficulty in finding the customers address and the extra time involved in finding
somewhere to park, along with the cost of parking fines and risk of clamping. Plus the many annoying
One-way-systems and Bus lanes, is why we don't enter the City centre.
Replacement parts
We carry a large quantity of replacement parts for all leading makes of washing machine and washer
dryers on our van to cover most repairs. For any parts that required to be ordered, we can get the majority
the next day or two working days.
We aim to complete at least 90% of repairs on the first visit.
Guarantee
All repairs: 12 months.
Reconditioned electrical parts supplied and fitted: 12 months.
All our repairs come with a 12 months parts and labour guarantee, so if you have the same fault again
within 12 months it won't cost you anything to call us back out.
Why do we have help and advice pages?
We pride ourselves on being one of the finest
washing machine repair businesses in Liverpool.
However, we don't want you to pay for repairs if
you can avoid it.
By following our helpful advice you can prolong
the life of your machine, and improve the results
of your wash.
We accept:
Washing machine 8kg Load - 1200 Spin
Model: WTK82041W - White
Daily Quick wash 28'
Auto half load
Drum clean programme
Sequence indicator lights
Delay start
Price includes free delivery, installation
and the recycling of your old machine.
Customer Review
“ Chris was excellent, fixed my
washing machine quickly and was
very knowledgeable. Great customer
service and very friendly…”
Google Review
We repair all major brands:
Washing machine 8kg Load - 1400 Spin
Model: WGE03408GB - Series 2 - White
SpeedPerfect
Reload function
EcoSilance drive
Hygiene Plus
24 Hour delay start
Price includes free delivery, installation
and the recycling of your old machine.
Washing machine 9kg Load - 1400 Spin
Model: WAN28259GB - Series 4 - White
30°C Quick wash 15'
Hygiene Plus
EcoSilance drive
SpeedPerfect
24 Hour delay start
£589.00
Price includes free delivery, installation
and the recycling of your old machine.
07976608381
01512812526
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